Terms & Conditions

About us

This website is operated by Humuzz Desserts, a home bakery and cake studio located at 16-95, Rifai Street, Vilavancode, Kanniyakumari, Tamil Nadu - 629173, India. In these terms, “we”, “us” and “our” refer to Humuzz Desserts, and “you” refers to the customer.

Products

All our cakes and desserts are handmade and baked to order. Colours, decorations and finishing may vary slightly from the photographs shown on the website.

Product weights are approximate. Our kitchen handles gluten, dairy, nuts and eggs, so we cannot guarantee any product is free from allergens. Please check the product description and contact us before ordering if you have a severe allergy.

Orders

• All orders are subject to availability and confirmation.
• An order is confirmed only after full payment is received successfully.
• You are responsible for providing a correct delivery address, phone number and delivery date.
• Orders cannot be cancelled by the customer once placed, and payments are non-refundable. See our Cancellation & Refund policy.

Pricing & payment

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes. Delivery charges, if any, are shown at checkout before you pay.

Payments are processed securely through Razorpay using UPI, credit/debit cards, net banking and wallets. We do not store your card or bank details.

Prices and offers may change without notice, but the price you paid at the time of ordering will be honoured.

Cancellations, refunds and delivery

Cancellations and refunds are governed by our Cancellation & Refunds policy, and delivery by our Shipping & Delivery policy, both of which form part of these terms.

Use of the website

All content on this website, including text, logos and photographs, belongs to Humuzz Desserts or its licensors and may not be copied or reused without permission. You agree not to misuse the website or attempt to interfere with its operation.

Limitation of liability

Our liability for any order is limited to the amount you paid for that order. We are not responsible for delays or failures caused by events beyond our reasonable control, such as extreme weather, natural disasters or strikes.

Governing law

These terms are governed by the laws of India. Any dispute is subject to the exclusive jurisdiction of the courts of Kanniyakumari District, Tamil Nadu.

Changes to these terms

We may update these terms from time to time. The updated version will be posted on this page with a new “Last updated” date.

Contact us

For any questions about this policy or your order, contact us using the details below or through our Contact Us page.