Every cake is baked fresh to order specially for you. For this reason, Humuzz Desserts does not offer cancellations or refunds once an order is placed.
Cancellation
- Orders cannot be cancelled once they have been placed and paid for.
- Order details such as the delivery date, time slot or address can only be changed if you contact us well before the delivery time, and only if we are able to accommodate the change.
Refunds
- All payments are final and non-refundable.
- We do not offer refunds for incorrect addresses or phone numbers given at checkout, for no one being available to receive the order, or based on personal taste preferences.
- Food items cannot be returned once delivered.
Failed payments
If money is deducted from your account but the payment fails or no order is created, the amount is reversed automatically by Razorpay and your bank, usually within 5–7 working days. This is not a refund from us; please contact your bank if you do not receive it.
Contact us
For any questions about this policy or your order, contact us using the details below or through our Contact Us page.
Humuzz Desserts16-95, Rifai Street
Vilavancode
Kanniyakumari, Tamil Nadu - 629173
India
Phone: +91 9360 830744
Email: officialibake@gmail.com
Last updated: November 2026