Shipping & Delivery Policy

Delivery area

We currently deliver within Vilavancode and nearby areas of Kanniyakumari District, Tamil Nadu. If your address is outside our delivery area, please contact us before placing an order. We do not ship outside India.

Delivery time

• You choose your delivery date and time slot at checkout.
• Orders must be placed at least 24 hours before the delivery time. We do not accept same-day orders.
• Once booked, your order is delivered within 24 hours, on the date and in the time slot you selected.
• Orders are delivered within the selected time slot. In rare cases of heavy traffic or bad weather there may be a short delay, and we will keep you informed by phone.

Delivery charges

A flat delivery charge applies to each order and is shown clearly at checkout before payment. Delivery is free for orders above the amount shown in the cart.

Receiving your order

Please make sure someone is available at the delivery address to receive the order and that the phone number provided is reachable. If no one is available, we will call you to arrange a new delivery time. Re-delivery may be charged, and orders are not refundable if delivery fails due to an incorrect address or no one being available.

Please check your order at the time of delivery and keep cream cakes refrigerated.

Order tracking

For the status of your order, call or WhatsApp us with your order number.

Contact us

For any questions about this policy or your order, contact us using the details below or through our Contact Us page.