Privacy Policy

Information we collect

• Contact details: your name, phone number and email address.
• Delivery details: delivery address, date, time slot and any message for the cake.
• Order details: the products you buy and the amount paid.
• Messages you send us through the contact form or newsletter sign-up.
• Basic technical data such as browser type and pages visited, used to keep the website working well.

Payment information

All payments are processed by Razorpay, a PCI-DSS compliant payment gateway. Your card, UPI or bank details are entered directly with Razorpay and are never seen or stored by us. We only receive a payment confirmation and reference ID.

How we use your information

• To process, bake and deliver your order.
• To contact you about your order, delivery or any issue with it.
• To process refunds where applicable.
• To send you our newsletter and offers, only if you subscribe. You can unsubscribe at any time.
• To meet legal, tax and accounting obligations.

Sharing your information

We do not sell or rent your personal information. We share it only with service providers who help us run our business — such as Razorpay for payments and delivery partners for delivering your order — and only to the extent needed. We may also disclose information when required by law.

Cookies

Our website uses cookies and local storage to keep items in your cart and remember your preferences. You can disable cookies in your browser, but some features of the website may not work properly.

Data security & retention

We take reasonable measures to protect your information from unauthorised access. We keep order records only as long as needed to serve you and to meet legal requirements.

Your rights

You may contact us at any time to access, correct or delete your personal information, or to stop receiving marketing messages.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page.

Contact us

For any questions about this policy or your order, contact us using the details below or through our Contact Us page.